Also all those years in UK when sick and elderly etc not allowed to write letters
Unsolicited letters and phone calls were always considered to be illegal here in the UK. Whenever there was a meeting item that mentioned this there would be an announcement that it did not include the UK. When Covid struck and we went into "no door to door work" that changed, however, the instruction to write letters etc was never put in writing. It was told to the CO's who had a ZOOM meeting with the local elders and told them. Thus there was no paper trail back to the WT Society if anything went wrong. Just like trolley work, "it's your personal ministry", nothing to do with us.
George